Traffic & Transportation

Traffic Hotline

Our Traffic Hotline is available Monday through Friday 7:30 AM to 4:30 PM to report any traffic signal or sign related incident, question or concern @ (904) 209-0170. You can also contact us by email @ traftran@sjcfl.us.

Emergencies please dial 911.

Our Role

Greg Kennedy, CET, Traffic & Transportation Manager  

Traffic signals and signs provide for the safe and efficient traffic flow through our County’s intersections, routes, and roads. The St. Johns County Traffic & Transportation Department follows strict Federal operating standards for the installation and maintenance of traffic signals and signs. We are required to comply with the Federal Highway Administration Manual on Uniform Traffic Control Devices specifications.

Our managerial, technical, and administrative staff is dedicated to promptly and efficiently responding to potential hazards caused by signal outages and damaged or missing signs. Our sign and signal technicians are on call 24 hours a day, 365 days a year, to ensure that our County’s roadways are safe and drivable.

Frequently Asked Questions

How do I report a traffic signal malfunction or outage?
Call the Traffic Hotline immediately at (904) 209-0170. If no answer, call the St. Johns County Sheriff’s Office at (904) 824-8304.

How to report a damaged or missing traffic sign?
Call the Traffic Hotline immediately at (904) 209-0170. If no answer, call the St. Johns County Sheriff’s Office at (904) 824-8304.

How can I request a traffic study, sign installation, or a change in traffic controlling devices in my neighborhood and/or on a roadway?
A resident may make a traffic sign or signal request or report a potential traffic hazard by filling out the following form and either faxing or emailing back to us. Once we receive the form, a Traffic Analyst will review the concern. If necessary, the analyst will then go out to the site to perform a "Traffic Study" to determine if changes are warranted and what traffic safety control devices will best suit the situation.  You can also enter your request or report online through PRIDE.  (Information about using PRIDE reporting.)

Neighborhood Traffic Calming Program

The St. Johns County’s Neighborhood Traffic Calming Program (NTCP) is committed to balancing the needs of neighborhoods with the operational and mobility needs of the County road system.

The program provides a process for identifying and addressing problems on local streets related to speeding, cut-through traffic and operational safety.  Download the Traffic Calming Manual.

County Crash Report

This report was prepared by St. Johns County Traffic Section and summarizes the traffic crash data for the unincorporated areas of St. Johns County. Crash information is categorized by crashes per road segment, and per intersection. Click for the Crash Report. (5.7MB PDF, Adobe Acrobat Reader format).

Learn more about Traffic Control Devices